One of the key strategies for EFG was to digitalize the manual operation processes.
- Digitalizing the Checklist / Questionnaire with Nimbly helped EFG achieve high report completion rates consistently across all stores of 94%. Store Managers can easily open their digital checklist through their smartphone and complete their report in mere minutes.
- The Geo-Location feature is required when the Store Manager fills out a digital checklist which requires the Store Manager to be at the specific location at a predefined time.
- Moreover, to ensure that the Management Team has an objective assessment of the audit report, the Store Manager uses the Live Photo & Video feature to include as evidence, especially important for unique issues.
- The Management Team can also monitor all Issues with the Issue Tracker feature helping them resolve them quickly, effectively and efficiently.
- Finally, the Management team can have a helicopter view of all operations including the issues and their status via the Analytics Dashboard.