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Prima Food Solutions saves 74% in operational costs with Nimbly

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Industry:

Food manufacturing

Company size:

600+ employees

Use cases:

Digitalized questionnaires
Automated processes across the value chain

Challenges:

Need to scale effectively without any compromise in quality of products and service
Difficulty in ensuring industry standards
Inconsistent operational processes

About Prima Food Solutions:

The first Indonesian FSSC 22000 certified RTE & RTP Bakery Pastry Supplier, with 25 years of experience providing 180+ Horeca all around Indonesia.

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Compliance to FSSC 22000
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Reduction in operational costs
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Completion rate of operational reports
Prima Food Solutions manufactures and supplies wholesale F&B products, catering to both the B2C and B2B markets. Its manufacturing arm provides food solutions to more than 150 B2B customers throughout Indonesia, covering more than 16 provinces. This household name, which also owns multi-store retail brands like Delico and Chickro, supplies food creations to numerous cafes, supermarkets, as well as multi-chain establishments such as Starbucks, KFC and IKEA.

Nimbly is key in digitalizing our operations across the value chain. We are able to save 74% operational costs and 3,800 man-hours per year.

Roshan Dylan

Director

Challenges

Prima Food solutions realized that they needed to digitalize operations and automate processes across their value chain. They could no longer rely on the old way of doing business which was either excel-driven or paper-driven and requiring heavy face to face interaction.

Prima Food Solutions is growing exponentially and the company needed to scale effectively without any compromise in quality of products and service.
This was no easy task, as the standards of food manufacturing and handling are constantly evolving and becoming increasingly stringent.
Additionally, the nature of their production and manufacturing processes is volatile, and at the same time, customer demands are increasing.

The company wanted to focus more on delivering higher value to customers, and so they embarked on a digital transformation journey.

Outcomes

With Nimbly, Prima Food Solutions achieved full transparency, control, and consistency across their value chain. Optimal customer service is delivered, while they can easily find ways to continuously enhance processes, realize substantial savings, boost revenue and easily re-allocate resources to fit business needs. They not only streamlined their processes but also became very nimble as an organization, always putting customer value first.

Results

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Compliance to FSSC 22000
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Reduction in operational costs
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Completion rate of operational reports

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