Feature Highlight: Dynamic Translation

Last year we released our first AI-powered feature, Dynamic Translation. This tool tackles all language issues across teams based in different regions.

You’ve probably seen this happen:

• Someone leaves a comment in Thai / Indonesian / English
• Another teammate can’t fully understand it and scrambles to translate it
• This creates confusion, delays follow-ups, and prolongs the time to resolve issues

Dynamic Translation fixes this issue within the comment thread

Where can you use it?

Dynamic Translation is available in Issue Tracker comments on:

• Web Admin
• Nimbly App (Version 2.0)

It works based on the language you’ve selected in your Nimbly app settings.

What you’ll see

When you open an issue’s comment thread:

1. Comments appear in their original language - You’ll still see exactly what was written
2. Nimbly detects the language automatically - No manual language selection needed
3. With one click Tap “See Translation” to view the comment in your preferred language

How to use Dynamic Translation (step-by-step)

1. Open Issue Tracker (Web Admin or Nimbly App)
2. Select an Issue
3. Go to Comments
4. Find the comment you want to understand
5. Click “See Translation”
6. Read the translated version in your selected app language

Why this matters

Dynamic Translation helps teams:

• Respond faster without switching apps or copying text into translators
• Avoid misunderstandings in issue clarifications
• Collaborate smoothly across outlets, regions, and HQ

Are you confused by any of these terms? Refer to the Nimbly Glossary for clarification.

Nimbly is the top company for SaaS among top retail and F&B players in the Southeast Asia marketplace when it comes to perfect SOPs and execution.