For Pancious, the key to providing the best dining experience for customers is the quality of food, service and the atmosphere of the outlet. However, Pancious felt that measuring the performance of these three aspects as a whole in 23 outlets, using manual operational audits alone was not sufficient.
With a complicated audit process that took a lot of time and resources, the Management Team could only focus on two aspects, namely the general atmosphere of the outlet and the accuracy of cash sales by accounting for the cash at the cashier.
To help Pancious explore the maximum results of its daily operational audits, Nimbly provides digital solutions that can make the Pancious operational audit process at 23 outlets easier.