4 Ways of How QSR Leadership Styles Should Change in 2021

The pandemic has hit the QSR  (Quick Service Restaurant) industry hard. Huge bankruptcy and unemployment issues also happen in the industry. It seems that the arrival of 2021 does not guarantee an economic recovery for the industry as well.

Therefore, QSR leadership styles should be changed in 2021 to be able to survive this pandemic. These are four ways of how the styles should change: 

1. Lead With Compassion

Even though it is in the midst of pandemic, leading should be with lots of empathy and compassion. Strong presence and early engagement with the team is really important to boost employee productivity. 

2. Transparency and Persistent Communication Are Crucial 

According to the leaders of some successful QSR brands, openness or transparency within the company is a must. It means that you have to share the information regarding the business direction and its impacts expeditiously as well as accept feedback from any sides. 

3. A Breakthrough-Promoting System is Urgently Required

Innovating to the max is considered as one of the most effective ways to get past the crisis. The leaders should have the quality in fast decision making and the competence in rule bending since competitiveness is highly required in the QSR world. 

4. Humanize Your People

Treating your teams like human beings is the key to a successful QSR leadership. Understanding your staff and helping them move on the right tracks will make them feel humanized and get more passionate about working with you. 

Key Takeaway

The 2020 crisis was not merely a shock but also a disaster for some industries especially the food and beverage industry. Thus, all company leaders in the industry should make some twists in their leadership styles by implementing compassion, transparency, positive communication, and breakthroughs.  

Just like its name, a quick service restaurant needs rapid managerial work as well. Start your turning point with Nimbly , a user-friendly digital app to manage, supervise, and assess your company's business operations with no difficulties.

Tentang Nimbly

Nimbly transforms manual operational audit processes into app-based checklists for front-line workers to generate reports instantly, centralize insights in real-time, and ensure thorough issue resolution.

Tentang Nimbly

Nimbly mengubah proses audit operasi manual menjadi daftar periksa berbasis aplikasi bagi pekerja untuk menghasilkan laporan secara instan, memusatkan wawasan secara real-time, dan memastikan penyelesaian masalah secara menyeluruh.

eBook F&B Gratis: Belajar dari Pakar Industri

FREE eBook 8 Powerful Ingredients for F&B Success in the COVID and Post COVID Era

Baca article ini dalam bahasa mu

No Fluent Forms Found

Artikel Terkait

Desember 20, 2020
7 Important Restaurant Checklists as SOP Compliance Tool
Almost 60% of restaurants end up closing within the 1st year of operations. Implement these checklists to avoid that happening to your business.
April 27, 2022
Understanding Operation Planning and Control in Food and Beverage Industry
Operation planning, and control help F&B businesses thrive. Learn how operational planning improves business and why Nimbly can help.
Mei 7, 2021
4 Important Reasons to Use Technology in Ensuring Food Safety
Food safety is an important concern in the food industry since a simple mistake may lead to dangerous contamination. Technology is here to help restaurants ensure food safety.
No more content to load.

Let's have a chat !


[email protected]
+65 9066 9695
+62 8212 3069 155
+1 214 736 3470
+63 950 172 5155
© 2021 – 2022 , Nimbly App