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What is Digital Operations? Why is it important?

Maret 8, 2022
2 mins reading

Daftar Isi

Today’s technology presents businesses with great opportunities to envision and build innovative new products, services, and experiences that are tailored to evolving customer demands. Outdated operating models can hinder a company’s transformation initiatives, impeding the ability to keep pace with market demands. 

This can happen because of the nature of technology that will continue to grow. so as not to be left behind with customers who will be more advanced, your competitors will also continue to grow, especially in the digital world, and you will face very difficult circumstances if you do not keep up with the times, and one of them is Digital Operations.

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What is Digital Operations?

Digital operations are activities that are intended to manage, regulate, and organize every activity that is in an operation in the organization, but digitally or online. The goal is simple, to keep the organization running smoothly, and productively. 

By transforming the most of the operational processes into digital, organization will achieve the most efficient and effective production, every activity will become more transparent and under control. With a digital operations, organization will be able to collect and recall every data about their operations with just a snap of a finger.

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Why is Digital Operations crucial for business nowadays?

The organization that transformed their most of the processes into Digital will have the ability to reduce operating costs, improve user experiences, deliver better outcomes and achieve top-line growth. By leveraging automated, data-driven platforms, a business can continuously develop more effective operating models, and achieve operational excellence; ultimately delivering performance and delighting customers.

When it comes to frontline operations, Daniel Hazman - CEO & Founder of Nimbly Technologies - had first-hand experience in many of the industries we serve and therefore have an intimate understanding of the challenges in “last-mile execution”. We build our product to resolve those challenges while simplifying the frontliners’ day-to-day tasks and providing management with real-time visibility all the way down to the store, shop floor, or plantation level. Consequently, not only has Nimbly been able to deliver cost-saving efficiencies and stronger revenues, but we’re also seeing more motivated frontliners.

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