Operational audit is the activity of reviewing the operating procedures and methods of a company to assess the efficiency and effectiveness of the company's operations.
In addition, operational audits also aim to identify problems that occur in the company's operational processes and then create a report containing recommendations for further corrective actions.
Because of its critical function for the company, a company will always be required to improve their operational audit performance.
The question is, how to improve the company's operational audit performance? Check out the infographic below.
#1 Educate your auditors on the objectives of the operational audit
Provide understanding to your auditors why your company implements operational audit, so that your auditors can perform their duties accurately.
#2 Create a clear operational audit questionnaire
With clear and detailed questions, you can get more precise data and insights that will help you make the right decisions.
#3 Provide training for the audit team on how to conduct operational audits
Provide auditors with training on how to conduct internal audits properly. If you use software, teach how to use the technology optimally.
#4 Trust your auditors
Your auditor's performance will suffer if his work is being questioned too much. As a solution, choose technology that can validate your auditors' work.
#5 Support your auditors with technology
Besides making it easier for the audit team in the field, it will also make it easier for you to get real-time report results and identify trends in the data.