Nimbly Help Center

Yes! You can easily request a demo 

We will create a trial account to give you access to the Nimbly Application via on-site or virtual meetings. During the demo session meetings, our Manager will explain and demonstrate the use of the dashboard along with key application and analytic features.

It only takes less than 1 hour! The Nimbly demo application only takes approximately 30 minutes of product presentation and the remaining 20 minutes is for Q&A.

Implementing Nimbly results in a Return On Investment (ROI) in safety, health, sustainability, and overall company profits. In addition to the benefits associated with keeping employees safe, healthy and happy, the price of investing in Nimbly platform is often far less than the costs, fines, and penalties associated with failing to maintain compliance.

Nimbly provides a system that enables you to create as many questions as you want, in various formats, based on your regulatory standard, plus attach pictures as standard references for Auditors to look up to. Auditors will be able to respond to the questions in detail. With a digitized inspection system, companies can keep their production standards maintained at all times.

The features to implement are customized to your organization’s needs and operational processes.

You can count on it. Expenses are reduced from less waste, paperwork, reporting time taken, frauds/accidents prevented and problems fixed appropriately. It also helps prevent lost sales, by keeping inventory stocked and customer experience consistent, as well as ensuring promotions are properly broadcast.

We have a Customer Success team to assist with the onboarding process until the client can fully use the application and go live. Our operational team is available across different time zones and operates in Jakarta and several other countries. Our CS team will also conduct a monthly review in the first 3 months to ensure the implementation runs smoothly, after 3 months we also provide a quarterly review for our clients.

For FNB and Retail, we calculate based on the number of store branches with a maximum of 3 users per store. Outside the F&B and retail industry, we charge per user.

We have a volume discount for a minimum number of stores above 30 stores / user. However, if you take a 1 year contract, you can get an annual discount of 15% from our normal price.

Currently, we do not provide monthly payment terms. Usually our clients pay in advance for 1 year. 

We only request your GPS data on check-in and check-out.

The app size is currently ~42MB on the App Store and ~30MB on the Play Store

You can download previous reports as well as analytics data generated by your teams

Yes, audits can be conducted without internet connection. The data will be saved and can be uploaded later when Internet connection is restored.

The app is very user friendly! After effective implementation and training, our Customer Success team will continue to assist clients who use the application.

Yes, the PDF / Excel reports are tagged with clickable URL links and photos can be clicked to enlarge.

With unlimited data storage, you are allowed to have unlimited checklists and questionnaires.

No, but you can be systematic with labelling the SKU items like "product name - store location" (Example: lettuce - Grand Indonesia)

You can enter your calculation or minimum threshold for each SKU on your dashboard in our backend. If the stock is below that minimum, an automatic alert will appear on our dashboard that the item is low stock.

Not when reporting has been successfully sent to our cloudbase. All reports from the App will be updated in real-time on the dashboard as soon as you are online.

No, it will not be lost because it will be saved as a draft. For daily reports, it must be completed on the same day, because if it is delayed or done tomorrow/the next day, it will be considered as missed report.

No. The previous day's report must be sent successfully to our cloudbase for real-time updates.

For now, our AI can only detect masks. We are in process of developing camera and audio AI detection to help compliance and accountability.

Users can view day and month-to-date sales compared to the monthly targets.

Yes, the user will get a push notification on the issue tracker to resolve the issue to completion, and the user can also get a reminder or alert to do a checklist and perform audits.

We perform a routine data backup once a year to reduce the burden on the application. Different pricing have different data storage on our backend.

Yes. Nimbly has a download manager feature where all data can be exported in CSV file format.

Yes, you can allocate different access to various users based on your organization’s hierarchy.

Nimbly makes paperwork digital, which automates communication between different departments. Processes become more transparent and easier to delegate, track, and convey to Management.

Yes, as long as the email you want to register with Nimbly at the new company is different from the email used at the previous company.

There is live photo validation, and it can be set as mandatory, where the objective is to change the staff behavior, which was never done before, with Nimbly it can become digital routines.

From not doing their jobs properly to having to do work, we hope to help build positive and good habits within teams!

Nimbly provides an Industry Standard Questionnaire that you can reference. Our customer success team will provide training and suggestions on how your existing system can be integrated into Nimbly.

Yes, you can start with a self-audit or simply delegate any staff to start entering real-time data. That way, if there are issues that need to be followed up at the store, management can immediately find out.

The dashboard looks like a daily card stock. So if the inventory check is done twice a day, the numbers that will appear on the dashboard will be accumulated based on the total amount of stock within the same day.

Yes, our tech experts will make it seamless for you. We have an API that you can use to integrate Nimbly data into your existing systems. We are also able to do custom integrations on a case-by-case basis.

Our cloud-based software application systems cover EHS & Sustainability, Quality, Security, Responsible Sourcing, and Product Stewardship.

Server, so it's not manipulated by the change of the time on mobile phone.

It will be saved as a draft and the report can be continued later. The data that has been inputted will not be lost.

The minimum specification for Android is OS 6.0, and for iOS is iOS 10.0.
We recommend devices with at least 3 GB of RAM, although Nimbly can still run on devices with 2 GB of RAM.

It depends on whether the POS is an open API or not, if it's open, you can integrate it with our API, because Nimbly already has an API. Later we have to have a further discussion with our product team, so Moka can.

No, we have blocked access to fake GPS. From the back-end, we can find out if a user tries to use a fake GPS because a notification will appear if GPS spoofing is detected.

Currently, our small radius is 250m, to reach outlets in the mall area. However, if the client wants to be more accurate, it can be adjusted as needed, it can be tightened up to 5-10m

Your privacy matters to us. We store all data in encrypted servers and databases which only you will have access to. And, Nimbly is ISO 27001 and SOC 2 type 1 certified .