Issue Management
There is no need to wait days, or even weeks to resolve a singular issue anymore. Rest assured that corrective actions are able to be taken in an instant with Nimbly’s Issue Tracker feature.
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Issue Escalation
Efficiently manage and monitor all issues across hundreds to thousands of sites with our digital Issue Tracker. Pin-point and escalate issues and solve them in record time.
Case Management→Resolve Issues in a Snap
Gain visibility into issues the moment they arise with our Digital Routines. View photos and videos of issues in real-time, and take action instantly.
Digital Routines→
Reveal Actionable Insights and Trends
Unveil the untapped potential for growth in your business by gaining valuable insights into your stores' most frequent issues and trends.
Dashboard Analytics→Keep Your Customers Smiling
Elevate customer satisfaction and streamline your operations with the Voice of Customer integration. Capture your customers’ insights and exceed their expectations.
Voice of Customer→
"We use Nimbly to streamline our multi-brand operations across many different locations and nations. By digitizing our SOPs, we significantly save both time and costs."
Martin Darby
Managing Director of Express Food Group
52
%
increase in frontline productivity and efficiency in day-to-day tasks.
"Nimbly empowered my team to scale our retail execution and monitoring, increasing consistency, sales growth and productivity."
Boy Pasaribu
Commercial Director of Delamibrands
33
%
time saved on store reporting
"Nimbly enabled us to genuinely and actively listen to our valued customers, gaining deep insights into their experiences with our brands."
Maynard Bulosan
Digital, Process and Innovation Head of Primer Group Philippines
99
%
customer satisfaction
"With Nimbly, we can easily accelerate our real-time verification efforts to support our sustainability goals. We gain clear, data-driven actionable insights and can provide instant feedback to suppliers to resolve issues as they arise."
Perpetua George
GM of Group Sustainability Wilmar International
50
%
increase in field assessment productivity
"Nimbly is critical in digitalizing our operations across the value chain. We are able to unlock significant operational cost savings and save 3,800 man-hours per year."
Roshan Dylan
Director of Prima Food Solutions
100
%
Compliance to FSSC 22000
