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Astari Niagara Case Study in using Nimbly

From Manual Tracking to 97% SOP Compliance with Nimbly

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Industry:

Agrikultur

Ukuran perusahaan:

16+ production sites

Kasus penggunaan:

Routine inspections
Real-time insights and reporting
HSSESR
Inbound & outbound logistics

Tantangan:

No predetermined checklist and inspection schedule
Reporting is subjective
Delays in delivery
Difficulty in monitoring employee activities

About Astari:

Astari Niagara is the first and largest picture frame manufacturer in Indonesia. With over 40 years of dedication and experience, we have built a sound reputation worldwide for our high-quality innovative products, operational excellence, and commitment to continuous improvements.

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%
Completion rate of scheduled inspections
0
%
Compliance with SOPs (HSE, maintenance, and supplier compliance)
Established in 1980, Astari Niagara is the first mass manufacturer of wooden picture frames in Indonesia. Astari Niagara runs scheduled internal inspections across a 33,000 m² factory to stay inspection-ready (HSE, maintenance, and supplier compliance). Before Nimbly, supervisors tracked checks in spreadsheets and chat, resulting in missed tasks, inconsistent evidence, and manual issue follow-up.

With Nimbly, inspections were scheduled, checklists were standardized, and every finding was automatically assigned with photo evidence—raising SOP compliance to 97% and improving on-time issue resolution to 79%.

Dengan Nimbly, kami dapat dengan mudah mempercepat upaya verifikasi real-time untuk mendukung tujuan keberlanjutan kami. Kami memperoleh insight yang jelas dan berbasis data, serta dapat memberikan feedback kepada pemasok untuk menyelesaikan masalah secepatnya setelah muncul.

Livia Geraldine's testimonial on Nimbly

Livia Geraldine

Chief Marketing Officer

Tantangan

Spreadsheets and ad hoc reporting couldn’t keep up. Astari needed one system to schedule work, capture evidence, and track follow-ups to closure. The field team (HSE officers, safety supervisors, and shift leaders) needed to verify hundreds of tasks every day to ensure Astari's production complies with regulations and SOPs.

When HSE checks depend on memory and WhatsApp follow-ups, one missed step can become an incident or an audit finding that costs customer trust.
The team should report even the smallest problems in the field as soon as possible. Previously, reporting was done ad hoc, verbally, or via spreadsheets. The reporting was not just more subjective, but the delivery was also delayed.
With a large factory area, monitoring every team member manually was close to impossible. It was a big challenge for managers to ensure tasks were fully completed and adhered to the company’s standards and that the reports were delivered on time and accurate.
After a few attempts at building an in-house solution, the company realized that it would be best to invest in a proven platform that scales with them.

Outcomes

Nimbly wasn’t just an inspection tool for Astari. It became the system to schedule HSE routines, run shift checklists, and track corrective actions to closure. When an issue is found, it’s logged with evidence, assigned to an owner, and followed up automatically—so managers spend less time chasing and more time preventing repeat issues.

  1. Schedule routines
    HSE routines and shift checklists are scheduled in Nimbly and completed on mobile by assigned owners across the factory. After implementation, Astari reached 97% SOP compliance.

  2. Capture evidence
    Teams attach required evidence (e.g., live photos) during inspections and requests—making safety findings, inventory needs, and repair work easier to validate and approve without back-and-forth.

  3. Close the loop
    Any finding becomes a tracked workflow: logged as an issue, assigned to the responsible person, and followed through to closure. Managers monitor completed vs missed routines and issues closed on time, helping prevent repeat problems and stay audit-ready.

Hasil

0
%
Completion rate of scheduled inspections
0
%
Compliance with SOPs (HSE, maintenance, and supplier compliance)
0
%
On-time issue resolution (% of issues closed within SLA)

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