Last year we released our first AI-powered feature, Dynamic Translation. This tool tackles all language issues across teams based in different regions.
You’ve probably seen this happen:
Someone leaves a comment in Thai / Indonesian / English
Another teammate can’t fully understand it and scrambles to translate it
This creates confusion, delays follow-ups, and prolongs the time to resolve issues
Dynamic Translation fixes this issue within the comment thread
Where can you use it?
Dynamic Translation is available in Issue Tracker comments on:
Web Admin
Nimbly App (Version 2.0)
It works based on the language you’ve selected in your Nimbly app settings.
What you’ll see
When you open an issue’s comment thread:
Comments appear in their original language - You’ll still see exactly what was written
Nimbly detects the language automatically - No manual language selection needed
With one click Tap “See Translation” to view the comment in your preferred language
How to use Dynamic Translation (step-by-step)
Open Issue Tracker (Web Admin or Nimbly App)
Select an Issue
Go to Comments
Find the comment you want to understand
Click “See Translation”
Read the translated version in your selected app language
Why this matters
Dynamic Translation helps teams:
Respond faster without switching apps or copying text into translators
Avoid misunderstandings in issue clarifications
Collaborate smoothly across outlets, regions, and HQ
Are you confused by any of these terms? Refer to the Nimbly Glossary for clarification.
Nimbly is the top company for SaaS among top retail and F&B players in the Southeast Asia marketplace when it comes to perfect SOPs and execution.
